Terms and Conditions
Inledande text om användarvillkor.
General
This policy regarding privacy (”Privacy policy”) describes how Cuero Design AB, 556984-2718, Box 703 96 107 24 Stockholm Sweden, e-mail: info@cuerodesign.com (”Cuero Design”, ”We”, ”Us”), collects, uses, discloses and stores your personal data. The privacy policy applies when Cuero Design sells products and when you contact Cuero Design.
Data controller
Cuero Design is the controller in relation to your personal data and is responsible for the processing.
When do we process your personal data?
3.1 In order to sell our products, in order for us to promote us and our products and in order for you to contact us we need to process your personal data.
3.2 Cuero Design processes your personal data when you visit our website, when you purchase a product through our webiste or when you contact us.
Which personal data do we process?
4.1 For customers purchasing products from Cuero Design
When you purchase a product from Cuero Design, we process your:
Name
Identification number (personal or organizational identification number)
Address
E-mail address
Phone number
4.2 For persons who contact Cuero Design in person, through e-mail, through phone or through a contact form
When you contact Cuero Design, we process your:
Name
Address
E-mail address
Phone number
4.3 For persons who visit the website of Cuero Design (www.Cuerodesign.com) and consent to processingfor marketing purposes
When you visit Cuerodesign.com and consent to processing through cookies, we process your:
IP address
Browser history
Geographical location
Why do we process your personal data?
5.1 For customers purchasing products from Cuero Design
Cuero design processes your personal data for a number of different purposes, namely in order to:
Fulfill our duties towards you as our customer, to complete the purchase, bill you, deliver purchased products and to offer support;
Make customer service possible, to answer questions and to correct information;
Provide information regarding our products and to market our products (and products of our partners) through mail, e-mail, text or phone;
Comply with applicable laws, such as laws regarding book keeping;
The information can also be used as a basis for market- and customer analysis, statistics, business development, and to follow-up the purchase of goods and services.
5.2 For persons who contact Cuero Design in person, through e-mail, through phone or through a contact form
Cuero Design processes your personal data to:
Answer questions
Provide information regarding our products and to market our products (and products of our partners) through mail, e-mail, text or phone
5.3 For persons who visit the website of Cuero Design (www.Cuerodesign.com) and consent to processing for marketing purposes
Cuero Design processes your personal data to:
Market our products (and products of our partners) based on your geographical location and browser history
Show relevant ads based on your geographical location and browser history
Distinguish unique users & throttle the request rate
Lawful grounds of processing
6.1 Cuero Design bases the processing of your personal data on a number of lawful grounds. These are described (and underlined) in this chapter.
6.2 We process your personal data in order to perform in accordance with the contract between you and us, this includes administering the purchase, delivering the purchased products, billing you and fulfilling our responsibilities during the period of liability for the sold products.
6.3 Part of the processing is based on the legitimate interests of Cuero Design. This applies to processing done in order to market and promote products and services. Cuero Design does not process sensitive data based on legitimate interests.
Cuero Design also has a legitimate interestof answering questions and replying when you initiate contact with Cuero Design.
6.4 In some cases Cuero Design needs to process your personal data in order to comply with a legal obligation. This applies to the processing done for book keeping purposes.
6.5 Cuero Design does not process your personal data through automated decision-making.
6.6 Cuero Design may process your personal data based on a consentyou’ve given, to processing for one or more specific purposes. Cuero Design will process your personal data only for the specific purposes which you have consented to.
Returns & Refunds
Cuero Design will refund any purchase in full as soon as the item has been returned to our warehouse and we have controlled that the condition of the item is still new. This is valid for 14 days after the order has been shipped.
The customer is responsible for organising and paying the return shipping costs. Upon request of the customer, Cuero Design can send a return shipping label and deduct the return shipping cost from the refund.
Cuero Design makes no refund for customised items that have been made specifically for the customer and that are not part of the general product offering.